[{"data":1,"prerenderedAt":128},["ShallowReactive",2],{"faq-system":3},[4,18,28,38,48,58,68,78,88,98,108,118],{"path":5,"question":6,"body":7},"/faq/what-does-aparee-do","What does Apareé actually do?",{"type":8,"value":9,"toc":14},"minimark",[10],[11,12,13],"p",{},"Apareé designs, commissions, and warrants how residential buildings serve their residents. The bureau writes a behavioral specification for the building, commissions the infrastructure that performs to it, runs continuous intelligence about how the building is behaving, and takes contractual responsibility for maintaining the standard over time.",{"title":15,"searchDepth":16,"depth":16,"links":17},"",2,[],{"path":19,"question":20,"body":21},"/faq/how-different-from-yardi","How is Apareé different from a property management system like Yardi or RealPage?",{"type":8,"value":22,"toc":26},[23],[11,24,25],{},"Property management systems handle tenancy — leases, billing, maintenance ticketing, communication. Apareé sits above these systems. The operating layer orchestrates what property management software and every other vendor system in the building produce together for the resident. A building can keep its existing property management system. Apareé defines what the resident experience across all systems should be, and holds it to that standard.",{"title":15,"searchDepth":16,"depth":16,"links":27},[],{"path":29,"question":30,"body":31},"/faq/different-from-management-company","How is this different from what our management company already does?",{"type":8,"value":32,"toc":36},[33],[11,34,35],{},"A management company runs the building's operations. Apareé defines, measures, and warrants the behavioral standard those operations should produce. The management company performs to the specification — and the intelligence layer produces evidence about whether the standard is being met. The two work together. Apareé does not replace the management company; it gives the building an independent behavioral identity that persists regardless of which management company is in place.",{"title":15,"searchDepth":16,"depth":16,"links":37},[],{"path":39,"question":40,"body":41},"/faq/why-pay-when-systems-already-work","Why should I pay for behavioral infrastructure when my building already has systems that work?",{"type":8,"value":42,"toc":46},[43],[11,44,45],{},"Individual systems working independently is not the same as systems producing one coherent resident experience. The value of the orchestration layer is not in replacing what works — it is in defining what all of those systems should produce together, measuring whether they do, and maintaining that standard over time. The building's existing systems stay. The operating layer determines what they produce as a whole.",{"title":15,"searchDepth":16,"depth":16,"links":47},[],{"path":49,"question":50,"body":51},"/faq/what-happens-to-existing-systems","What happens to my existing systems? Do you replace them?",{"type":8,"value":52,"toc":56},[53],[11,54,55],{},"Existing systems are integrated, not replaced. Where a system is sufficient, the operating layer wraps it — integrating its data and orchestrating its output. Where a system is weak or absent for a specific designed interaction, Apareé provides a dedicated engine or recommends an alternative. Which systems are wrapped and which are built is defined in the commissioning blueprint for each building.",{"title":15,"searchDepth":16,"depth":16,"links":57},[],{"path":59,"question":60,"body":61},"/faq/what-happens-when-management-changes","What happens when we change management companies?",{"type":8,"value":62,"toc":66},[63],[11,64,65],{},"The behavioral standard, the operating layer, and the intelligence layer are commissioned into the building as permanent infrastructure. They belong to the building. When the management company changes, the new operator inherits a building that already has a defined standard to perform to, a working system that runs it, and a body of evidence about how the building has been performing. The behavioral identity of the building does not reset.",{"title":15,"searchDepth":16,"depth":16,"links":67},[],{"path":69,"question":70,"body":71},"/faq/what-is-the-behavioral-warranty","What is the Behavioral Warranty?",{"type":8,"value":72,"toc":76},[73],[11,74,75],{},"The Behavioral Warranty is Apareé's contractual commitment that the building will hold to the behavioral standard it was commissioned to. The bureau monitors the building's behavioral score, validates recommendations from the insights engine, and works with the operator to restore behavior when the score shows drift within the warranted scope. The warranty defines which behavioral dimensions are covered and under what terms.",{"title":15,"searchDepth":16,"depth":16,"links":77},[],{"path":79,"question":80,"body":81},"/faq/what-is-a-behavioral-score","What is a behavioral score?",{"type":8,"value":82,"toc":86},[83],[11,84,85],{},"A behavioral score measures a building's performance against its specification, domain by domain, updated continuously from the building's own operational and experiential evidence. The score shows where behavior holds and where it drifts. It is structurally different from periodic satisfaction surveys or NPS — the score is domain-level, continuous, and tied to operational evidence rather than aggregated sentiment.",{"title":15,"searchDepth":16,"depth":16,"links":87},[],{"path":89,"question":90,"body":91},"/faq/who-maintains-the-operating-layer","Who maintains the operating layer after commissioning?",{"type":8,"value":92,"toc":96},[93],[11,94,95],{},"By default, Apareé maintains the operating layer as part of the Behavioral Warranty — continuous scoring, quarterly reviews, insights engine access, and intervention when behavior drifts. The building can also choose to maintain the operating layer independently or through a third party. The infrastructure belongs to the building, and the decision of who maintains it is always the building's.",{"title":15,"searchDepth":16,"depth":16,"links":97},[],{"path":99,"question":100,"body":101},"/faq/what-data-do-you-collect","What data do you collect? Who owns it?",{"type":8,"value":102,"toc":106},[103],[11,104,105],{},"The operating layer collects structured operational data — interaction records, resident signals, system events — necessary to score the building's behavior against its specification. The data belongs to the building. Apareé processes it to produce behavioral intelligence and scoring. Data governance, access, and retention terms are defined in the commissioning agreement.",{"title":15,"searchDepth":16,"depth":16,"links":107},[],{"path":109,"question":110,"body":111},"/faq/how-does-this-work-with-iot","How does Apareé's system work with smart home / IoT systems in the building?",{"type":8,"value":112,"toc":116},[113],[11,114,115],{},"The operating layer integrates with the building's existing IoT and smart home systems through the integration backbone. Environmental sensors, smart locks, lighting controls, HVAC — these are wrapped into the orchestration layer so they contribute to the designed resident experience rather than operating independently. The edge gateway ensures critical functions continue even during connectivity interruptions.",{"title":15,"searchDepth":16,"depth":16,"links":117},[],{"path":119,"question":120,"body":121},"/faq/how-is-scoring-different-from-nps","We already run NPS surveys. How is your scoring different?",{"type":8,"value":122,"toc":126},[123],[11,124,125],{},"NPS produces one aggregate number at periodic intervals. The behavioral score is domain-level, continuous, and built from the building's own operational evidence — not from survey responses alone. NPS tells you sentiment changed. The behavioral score tells you which domain drifted, when the pattern started, and what the building's operations were doing at the time. The two are complementary — NPS captures broad sentiment, the behavioral score locates specific operational patterns.",{"title":15,"searchDepth":16,"depth":16,"links":127},[],1779718757696]