Deliveries

How items arrive at, are held within, and are retrieved from the building — and how items leave. Covers inbound packages, perishable and temperature-sensitive goods, and outbound items including returns and scheduled pickups — as experienced by the resident through the building's digital interface.

An item, for the purposes of this domain, is any physical object received into the building's custody on behalf of a resident. Items deposited directly into a resident's personal mailbox by a postal carrier — without passing through the building's receiving system — are outside this scope.